This OECI Excellent Practice highlights the recognition of patient expertise and the evaluation of patient involvement processes at Institut Paoli Calmettes (IPC).

By actively engaging patients in the French health system and acknowledging their knowledge of their rights, IPC has transformed its approach to patient relationships.

The initiative aims to position patients as active participants in their care and safety, integrate them as members of the healthcare team, and promote innovative partnership actions that respect both individual and collective rights of health users.